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Pricing and Billing
Do I have to pay sales tax?
 

Orders with a billing address in the state of California will be charged 8.75% sales tax.

I need a copy of my receipt/invoice.
  To print an order invoice or receipt,
login to your account and find the "Print invoices" option under the My Orders tab. If you did not register for an account when you placed the order, you can contact our customer service department to request a copy of your invoice.
When will my credit appear on my account?
  We will issue a full refund of the purchase price (less shipping charges) within 3 business days of receiving the item back in our warehouse. Credits usually take 7-10 business days to be reflected in your account statement. The time varies depending on your credit card service company.
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).