TonerBoss Knowledge Base

You may contact us via our Toll free number 
1.877.212.3809 or Chat Live with one of our agents 
ready to assist you. 

You may also drop us a quick note at

Our office hours are from Mondays to Fridays
8:00 am to 5:00 pm PST.


My Order Status

Please click this link to view the status of your orders.

My Account

If you need to create an account or retrieve account information, try our easy automated process to assist you.


Shipping & Delivery

Orders placed before 3pm PST are usually shipped the same day. We offer a low flat-rate shipping fee of $4.99 for ground service to the Contiguous US. We ship via UPS Ground or USPS First-Class Mail depending on the order. We ship only to the US, Puerto Rico, APO, and FPO addresses. Other shipping options include USPS Priority Mail, UPS 3 Day Select, 2nd Day Air, Next Day Air Saver, and Next Day Air.


Product Quality & Guarantee

Because we want you to feel confident enough to stock up with several of our cartridges, we never want you to worry that a cartridge will not work 6 or 8 months later and you've lost money on non-performing products in your possession. We will refund or replace a product for ONE FULL YEAR - Hassle and Risk Free, subject to certain conditions.


Returns & Exchanges

At TonerBoss, we strive to make your buying experience as easy and pleasant as possible. Although we try to avoid the need to return or exchange items, we know everything may not go right every time. We created this Returns and Exchanges to make returns and exchanges has hassle-free for you as possible.


Pricing & Billing

TonerBoss thrives in providing cost-effective alternative printing solutions to customers who wish to reduce their cost of printing. Our premium compatible or remanufactured ink and toner cartridges are up to 95% cheaper than OEM and up to 30% cheaper than other internet stores.


Customer Feedback

TonerBoss is top-rated in many e-commerce review sites and by the Better Business Bureau. We also actively solicit feedback from our website visitors to provide another vehicle for you to reach us and help us improve.


Printing Tips & Printer Reviews

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