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|Shipping and Delivery|
|Do you offer expedited shipping?|
We have several options available for expedited shipping. We offer UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air Saver (delivery by end of day), and UPS Next Day Air (delivery by 10:30am). USPS Priority Mail (1-3 business days) is also available for select packages. Please take note that flat-rate and free shipping promos do not apply to expedited shipments. Orders received before 3pm PST with UPS expedited shipping method are guaranteed to ship same day. The cut-off for USPS Priority Mail is 12pm PST. Orders received after 3pm PST with expedited shipping methods may ship the next business day.
In order to save on shipping, you may take note of the normal in-transit time to your area (shipping from zip code 92821). For example, addresses within Southern California will usually receive packages the next day. Addresses in Arizona and certain portions of Nevada will usually receive packages within 2 days. (Please take note that unlike expedited shipments, these delivery times are not guaranteed).
|Free Shipping Information|
All premium compatible and remanufactured orders $49 or more shipping within the Continental US (excluding HI, AK, PR, and others) are shipped FREE via UPS SurePost (2-7 business days), UPS Ground (1-5 business days), or USPS First-Class Mail (2-5 business days). Choosing the carrier for orders with free shipping is at the warehouse's discretion.
No coupon is required to receive this promo. OEM orders and orders with expedited shipping methods do not qualify for free shipping.
|Why is my Gift Card not with my Order?|
The Gift Card will be mailed separately from your order. Please allow 3 to 5 business days for your Gift Card to arrive. Gift Cards are for special promotions and we do not have them in stock immediately.
|How much is my shipping?|
|TonerBoss offers $4.99 Flat-Rate UPS Ground shipping for all premium compatible toners shipping within the 48 contiguous states in the Continental US. Flat rate not applicable to Hawaii & Alaska or for OEM products.
All orders $49 or more (before tax) shipping within the 49 contiguous states in the Continental US are shipped FREE via UPS Ground or USPS First-Class Mail. Free shipping is not applicable to Hawaii & Alaska or for OEM products.
For OEM orders and expedited shipment, shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|